Service Manager
Noesis is looking for candidates with the following profile:
Main Tasks and Responsibilities:
- Manage and continuously optimize the internal Acquiring service, ensuring service quality and performance;
- Monitor service performance through KPIs and metrics, identifying opportunities for continuous improvement;
- Act as the primary point of contact between technical teams and business stakeholders, ensuring effective communication and alignment;
- Support incident and problem resolution by leveraging technical knowledge and coordinating with relevant teams.
Requirements:
- Degree in Computer Science, Information Systems, Engineering, or a related field;
- Minimum of 3 years of experience as a Service Manager or in a similar role;
- Experience with analytical tools and using KPIs/metrics to monitor and optimize service performance;
- Strong technical background with the ability to support incident analysis and problem resolution;
- Experience working closely with both business and technical teams in a service management environment;
- Proactivity and dynamism;
- Organizational and communication skills.
If you meet these conditions and would like to join an innovative organization that continuously invests in training its talents, send us your application.
Join us. Let's innovate together!
All our recruitment and selection processes are based on equal opportunities, valuing the competence and potential of each person and ensuring that no candidate is discriminated on the grounds of gender, ethnicity, sexual orientation, age, religion or physical condition.